Managing Your Subscriptions

Fluger subscriptions control which features and limits are available on your account. This article explains how to purchase, view, cancel, and upgrade subscriptions — and what your responsibilities are as a user.

Purchasing a Subscription

All subscriptions are purchased from the /pricing page.

From there, you can:

  • Review available plans

  • Select the plan that fits your needs

  • Complete checkout

Once payment is successful, the subscription becomes active immediately.

Viewing Your Active Subscriptions

All purchased subscriptions are listed on your User Profile page.

On this page, you can:

  • See all active subscriptions

  • View plan names and statuses

  • Manage or cancel subscriptions

Fluger does not hide subscriptions — if it exists, it will be shown here.

Canceling a Subscription

Subscriptions can be canceled directly from the User Profile page.

When you cancel:

  • The subscription remains active until the end of the billing period

  • No further charges are made

  • Features are adjusted after the subscription expires

Cancellation does not delete your content automatically, but access to features may be limited once the plan ends.

Multiple Subscriptions: How Features Are Applied

Fluger allows multiple subscriptions to exist on the same account.

If you have more than one active plan:

  • Only the highest-level plan features are applied

  • Lower-tier plans do not stack or add extra limits

  • You are not refunded automatically for overlapping plans

This is intentional behavior.

Upgrading to a Higher Plan (Important)

Fluger does not automatically upgrade or replace plans.

If you want to move to a more advanced subscription:

  1. You must cancel your current lower-tier subscription first

  2. Then purchase the higher-tier plan from the /pricing page

If you skip step 1:

  • Both subscriptions may remain active

  • You will be charged for both

  • Only the higher plan features will be used

Managing this is your responsibility.

Subscription Update Failure and Grace Period

If a subscription fails to renew (for example, due to a payment issue), the subscription is automatically canceled and a 7-day grace period begins.

During the grace period:

  • Your existing features remain temporarily available

  • You can update your payment method and renew the subscription without data loss

If the subscription is not renewed within 7 days, your account is downgraded to the Free plan, and the following actions occur automatically:

  • If you have more channels than the Free plan allows, only the allowed number remains active

  • Any additional channels (for example, 17 out of 20) are randomly disabled

  • Disabled channels cannot be re-enabled until a paid subscription is restored

Storage Impact (Critical)

Because the Free plan does not include custom video storage:

  • All custom uploaded videos are permanently deleted

  • This deletion is irreversible

  • Videos are removed from:

    • My Library

    • All channels

    • All schedules

Fluger does not keep backups of deleted videos after the grace period ends.

User Responsibility

Fluger does not:

  • Auto-cancel old plans

  • Auto-upgrade subscriptions

  • Merge or prorate plans

You are responsible for:

  • Canceling plans you no longer want

  • Avoiding overlapping subscriptions

  • Choosing the correct plan before purchase

This keeps billing predictable and transparent — but it requires attention.

Common Mistakes to Avoid

  • Buying a higher plan without canceling the lower one

  • Assuming plans automatically upgrade

  • Expecting features to stack

  • Forgetting to cancel unused subscriptions

These are not system bugs — they are user actions.

Summary

  • Subscriptions are purchased on the /pricing page

  • All subscriptions appear on the User Profile page

  • Subscriptions can be canceled from the profile

  • If multiple plans exist, only the highest plan applies

  • Upgrades require manual cancellation of lower plans

  • Subscription management is the user’s responsibility